News

What Is E911? A Business Emergency Calling Guide

September 21, 2026

What is e911? Learn how Enhanced 911 shares your business location, why VoIP users must keep it current, and how to prepare your team for emergency calls.

What Is E911? A Business Emergency Calling Guide

September 21, 2026

What is e911? Learn how Enhanced 911 shares your business location, why VoIP users must keep it current, and how to prepare your team for emergency calls.

AI Telephony for Canadian Businesses That Miss ...

September 19, 2026

AI telephony helps Canadian businesses answer every call, route customers faster, capture leads, and give teams more time for work that needs people daily.

AI Telephony for Canadian Businesses That Miss ...

September 19, 2026

AI telephony helps Canadian businesses answer every call, route customers faster, capture leads, and give teams more time for work that needs people daily.

Cloud PBX Versus Traditional Lines: Which Fits?

September 17, 2026

Compare cloud PBX versus traditional lines for Canadian businesses. See costs, reliability, remote-work features and the right fit for your team today.

Cloud PBX Versus Traditional Lines: Which Fits?

September 17, 2026

Compare cloud PBX versus traditional lines for Canadian businesses. See costs, reliability, remote-work features and the right fit for your team today.

Call Forwarding Setup for Canadian Businesses

September 15, 2026

Simplify your call forwarding setup with practical routing rules that keep Canadian customers connected, teams responsive, and business calls covered.

Call Forwarding Setup for Canadian Businesses

September 15, 2026

Simplify your call forwarding setup with practical routing rules that keep Canadian customers connected, teams responsive, and business calls covered.

Canadian VoIP Support That Keeps Business Moving

September 13, 2026

Canadian VoIP support helps businesses resolve issues faster, protect uptime, and keep every customer call answered by knowledgeable Canadian teams daily.

Canadian VoIP Support That Keeps Business Moving

September 13, 2026

Canadian VoIP support helps businesses resolve issues faster, protect uptime, and keep every customer call answered by knowledgeable Canadian teams daily.

How a Browser Based Softphone Helps Teams

September 11, 2026

A browser based softphone lets your team make and receive business calls from any computer, with professional routing, lower costs and no desk phone setup

How a Browser Based Softphone Helps Teams

September 11, 2026

A browser based softphone lets your team make and receive business calls from any computer, with professional routing, lower costs and no desk phone setup

Let customers speak for us

from 28 reviews

Better than I expected I was pleasantly surprised at the quality. Thank you very much.

Anonymous

07/31/2026

VOIP Direct has been very helpful setting up another phone line for my business. A nice alternative to escalating phone costs and they have all the features available. I am happy with the quality of the calls. The cost savings are pretty significant.

Ralph McLean

07/22/2026

Excellent

05/14/2026

We had a great experience with VoIP Phone Systems Canada. Their team was professional, responsive, and made the whole setup process smooth and stress-free.
The phone system they installed works very well and has been a great addition to our business operations. The call quality is excellent, and the features are exactly what we needed.
Highly recommend their service to any business looking for a reliable phone system solution.

Caroline Haddad

04/27/2026

Great service, easy setup.

04/18/2026

I switched to the VoIP Direct Pro Plus Plan a few days ago, and I’m really impressed. The plan is very affordable compared to traditional phone company plans, and the service has been awesome so far!

Noble Sahota

04/02/2026

Great phone, clear voice and easy to operate. Installation was a breeze.

Lola Jones

03/17/2026

I have had a great experience using this phone service for my business. The IVR auto-attendant works perfectly and makes our company sound very professional. The unlimited Canada-US calling is very convenient, and the HD audio quality is clear and reliable. I also really like the voicemail-to-email feature and the mobile app, which lets me manage calls from anywhere. The support team is excellent—always responsive and helpful. Highly recommended for any business looking for a reliable phone system

Waliullah Khalis

03/16/2026

Reliable and flexible solution for our entire team

After months of dealing with spotty service and poor customer support from a different provider, switching to VoIP Direct was a breath of fresh air. Their system is intuitive, and the flexibility to use it across desktop, mobile, and IP desk phones has improved our team's productivity. The call quality is fantastic, and we love the chat and SMS features built right in.

Thomas R.

06/20/2025

Top-notch support and features

This service has exceeded our expectations. The chat and video call integrations are a big plus.

Michael N.

05/06/2025

Professional communication made simple

VoIP Direct helped us project a professional image from day one. The ability to choose our number and set up an IVR with call routing created a great first impression for our clients. The interface is easy to use, even for team members who aren’t tech-savvy. We highly recommend VoIP Direct to small businesses who want to appear and operate like large enterprises.

Sophie M.

05/05/2025

A must-have tool for remote teams

As a fully remote company, having a reliable communication system is crucial. VoIP Direct’s desktop and mobile apps work flawlessly across platforms. We use the call and chat features daily, and voicemail transcription has been incredibly useful. It’s like having a professional-grade office phone system in your pocket.

Owen T.

04/22/2025

Best value VoIP service for growing businesses

We compared multiple VoIP providers before settling on VoIP Direct, and the decision was easy once we saw what they offered. The Gold Plan gave us everything we needed—toll-free number, mobile app, call forwarding, and more—without hidden costs. What stood out was the flexibility to grow with our business, adding extensions and features as we needed.

Lisa H.

03/19/2025

Seamless transition and impressive features

We switched from a legacy PBX system to VoIP Direct and couldn’t be more satisfied. The onboarding process was straightforward, and their support team walked us through every step. We love the voicemail-to-email and mobile app integration, which allows us to stay connected no matter where our team is working. It's helped us become more efficient and professional in our communications.

Natalie K.

03/01/2025

Excellent call quality and responsive support

The call clarity with VoIP Direct is far superior to our previous provider. Even during peak business hours, we experience zero lag or dropped calls. When we needed assistance with setting up call routing and IVR for different departments, the support team was quick and knowledgeable. We appreciate having a Canadian-based provider we can rely on.

Raj P.

02/22/2025

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News

What Is E911? A Business Emergency Calling Guide

What Is E911? A Business Emergency Calling Guide

AI Telephony for Canadian Businesses That Miss ...

AI Telephony for Canadian Businesses That Miss ...

Cloud PBX Versus Traditional Lines: Which Fits?

Cloud PBX Versus Traditional Lines: Which Fits?

Call Forwarding Setup for Canadian Businesses

Call Forwarding Setup for Canadian Businesses

Canadian VoIP Support That Keeps Business Moving

Canadian VoIP Support That Keeps Business Moving

How a Browser Based Softphone Helps Teams

How a Browser Based Softphone Helps Teams

Let customers speak for us

Country/region